Effective Date: 20th June 2025
Welcome to Big Boy Equipment. These Terms and Conditions (“Terms”) govern your access to and use of our website [www.bigboyequipment.com] (the “Site”) and any purchases made through it. By using our Site, you agree to be bound by these Terms. Please read them carefully.
These Terms are entered into by you and 1000210970 ONTARIO INC., operated as Big Boy Equipments (“Big Boy Equipments,” “we,” “us,” or “our”).
1. Use of the Site
You agree to use the Site for lawful purposes only. You must not use the Site in a way that may damage, disable, overburden, or impair it or interfere with any other party’s use.
2. Product Information
All products listed on the Site are subject to availability. While we strive to ensure that all product descriptions, images, specifications, and pricing are accurate, Big Boy Equipments reserves the right to correct any errors or omissions and update product information at any time without prior notice.
3. Orders and Payment
By placing an order, you confirm that you are legally authorized to make the purchase and that the information provided is accurate. We accept payments via major credit cards, PayPal, and other secure payment methods indicated at checkout.
We reserve the right to refuse or cancel any order, including in the event of pricing errors or suspected fraudulent activity.
4. Shipping and Delivery
We offer shipping across Canada and the United States. While we provide estimated delivery times for your convenience, these are not guaranteed. Shipping fees and applicable taxes are calculated at checkout.
Big Boy Equipments is not liable for delays caused by shipping carriers or customs processing.
5. Returns and Refunds
Please refer to our Return Policy for details on eligible returns, restocking fees, and refund timelines. Products must be returned unused, in original packaging, and in accordance with our return guidelines unless otherwise stated.
6. Warranty
Many of our products include manufacturer warranties. Big Boy Equipments does not provide warranties beyond those of the manufacturer and is not responsible for third-party warranty outcomes. Customers must contact the manufacturer directly unless stated otherwise.
7. Limitation of Liability
To the fullest extent permitted by law, Big Boy Equipments shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or any products purchased through it.
All equipment must be installed and operated in accordance with applicable safety standards and manufacturer guidelines.
8. Intellectual Property
All content on the Site — including but not limited to text, images, logos, product names, and design elements — is the property of Big Boy Equipments or its licensors. Unauthorized use or reproduction is strictly prohibited without prior written consent.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and safeguard your personal information.
10. Modifications to Terms
We may update or modify these Terms at any time without prior notice. Your continued use of the Site constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved exclusively in the courts of Ontario.
Need help?
📞 Call us at: +1 (289) 795-4626
📧 Email us at: info@bigboyequipments.com
📍 Visit our location: 205 Norseman St, Etobicoke, ON M8Z 2R5
Use the contact form below or reach out directly — our support team is always ready to help you find the best cooling solution for your needs.